How AI Is Changing Sales CRM for MSMEs in 2026

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2026-08-27 11:19:31 -

A year ago, AI in sales meant a chatbot on a website. In 2026, it means a voice call that contacts your IndiaMART lead before your salesperson has opened their laptop. It means an email proposal drafted in seconds by a system that already knows the lead’s product interest, city, and pipeline stage. It means a CRM that does not just store what happened it anticipates what should happen...

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