WhatsApp Automation Feels Robotic" — 5 Myths About Chatbots, Debunked
Ask ten MSME owners why they have not set up a WhatsApp chatbot and most will say some version of the same thing. "Our customers want to talk to a real person." "Bots feel cold and impersonal." "We tried it once and it was a disaster." These concerns come from a real place. We have all experienced a bad chatbot the kind that responds with the wrong canned answer, cannot understand a simple...
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