Why Your MSME Is Losing 30% of Leads — and How a CRM Fixes It
A buyer in Surat opens IndiaMART at 9 PM, sends enquiries to six suppliers, and plans to shortlist by morning. Your lead lands in a portal inbox. Your salesperson sees it the next day at 10:30 AM. By then, two competitors have already spoken to the buyer. You never had a chance—and you'll never even know you lost it. This is not a hypothetical. It plays out hundreds of times a day across...
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