Is your Eufy camera offline and not showing live video in the app?  This problem is usually because of Wi-Fi issues, old software or power problems. Take these steps to get your camera working again.

Common Reasons for Eufy Camera Offline

• A weak or not stable Wi-Fi signal

• Internet service not working

• Low battery or no power

• Old camera software

• Wrong network settings

Steps to Fix Eufy Camera Offline

1. Check Your Internet Connection

Make sure your router is working. Restart the modem and router if needed.

2. Check Camera Power

If the camera uses batteries make sure they are charged. For cameras that use power cables check the cable and the adapter.

3. Move the Camera Closer to Wi-Fi

A signal can make the Eufy camera go offline. Put the camera near the router. Cut down any things that block the signal.

4. Do a Eufy Camera Reset

If the problem still happens, reset the Eufy camera by pressing and holding the reset button for 10 seconds. Then connect the camera again using the Eufy Security app.

5. Update the Eufy Camera Software

A Eufy camera firmware update can fix bugs and improve device performance.  Open the Eufy Security app go to Device Settings and install any updates.

6. Restart the Camera

Turn off the camera for a minute then turn it on and see if it connects.

Conclusion

An Eufy camera offline problem is usually easy to fix with checks. Checking your internet doing a Eufy camera reset and updating the Eufy camera software are the ways to fix the problem. Keeping the Eufy camera updated and connected to a Wi-Fi network helps make sure it works properly for security.